Privacy Policy

Online Legal Mitra ("we," "us," "our," "Online Legal Mitra," the public brand of Shree Laxminarayan Trademark Company) operates onlinelegalmitra.com (the "Site") and provides trademark, copyright, company registration, GST, income tax, and other legal and compliance services to businesses and individuals across India. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site or engaging our services, you agree to the practices described here.

1. Information We Collect

Because most of our services involve filing applications with government authorities on your behalf, we necessarily collect more identity-related information than a typical website. This includes:

• Identity and contact details — name, email address, phone number, residential or business address.
• Government identification — PAN, Aadhaar, GSTIN, or other identifiers required for the specific filing you engage us for (for example, MCA incorporation, GST registration, or trademark applications require this information under law — we do not collect it for services that don't require it).
• Documents you upload — proof of address, incorporation documents, logos or brand assets for trademark filings, financial statements, and similar supporting documents relevant to your service.
• Payment information — our payment gateway partner processes your payment directly; we do not store your full card, UPI, or net-banking credentials on our servers.
• Usage data — pages visited, browser type, device information, and approximate location, collected automatically when you browse the Site.

2. How We Use Your Information

We use the information above to:

• Prepare and file your application with the relevant government authority (MCA, the Trademark Registry / IP India, the GST Network, the Income Tax Department, or others, as applicable to your service).
• Communicate with you about the status of your filing, respond to queries, and send service-related notices.
• Process payments and issue invoices.
• Improve the Site and our services, and, where you have not opted out, send you relevant updates about services you may find useful.
• Comply with our own legal and regulatory obligations as a service provider.

3. Cookies and Tracking Technologies

The Site uses cookies and similar technologies (including Google Analytics and Google Tag Manager) to remember your preferences, understand how visitors use the Site, and measure the effectiveness of our content. You can disable cookies through your browser settings; doing so may limit some functionality of the Site but will not prevent you from using our core services.

4. How We Share Your Information

We do not sell your personal information. We share it only in these circumstances:

• With government authorities — filing your application necessarily means submitting your details to the relevant authority (for example, the Ministry of Corporate Affairs, the Trademark Registry, the GST Network, or the Income Tax Department). This is the core purpose of engaging our services.
• With payment processors — to complete your transaction securely.
• With our internal team — the Chartered Accountants, Company Secretaries, and associates who work on your specific filing.
• Where required by law — in response to a valid legal request from a court, regulator, or law enforcement authority.

5. Data Security

We use reasonable technical and organizational measures — including encrypted connections (HTTPS), access controls, and restricted internal access to client documents — to protect your information against unauthorized access, alteration, or disclosure. No method of transmission or storage is completely secure, and while we work to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as needed to complete your service, to comply with applicable record-keeping obligations under Indian law (which can require retention of certain filing-related records for several years), and to resolve any disputes. Once neither purpose applies, we take reasonable steps to delete or anonymize your information.

7. Your Rights

You can ask us to confirm what personal information we hold about you, request corrections to inaccurate information, or request deletion of information we are not legally required to retain. To make a request, contact us using the details in Section 10 below.

8. Third-Party Links

The Site may link to government portals (such as the MCA, GST, or Trademark Registry websites) or other third-party sites for your convenience. We are not responsible for the privacy practices of those external sites, and we encourage you to review their respective privacy policies.

9. Children's Privacy

Our services are directed at businesses and adults seeking legal and compliance services and are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page indicates when the policy was last revised. Continued use of the Site after an update constitutes acceptance of the revised policy.

11. Contact Us

For questions about this Privacy Policy or to exercise your rights above, contact us at:

Online Legal Mitra (Shree Laxminarayan Trademark Company)
In Front of OFO Ki Bagia, Near Samudayik Bhawan, Lashkar, Gwalior, Madhya Pradesh – 474009
Phone: +91 89594 20521
Email: info@onlinelegalmitra.com